Panera Bread Recognized for Customer Service

Posted by kellyb on March 1, 2010 under Industry News | Comments are off for this article

Check out their recipe for customer service success….The restaurant chain has been named to BusinessWeek’s 2010 list of top 25 “Customer Service…
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Restaurant Performance Index Declines Slightly in January

Posted by kellyb on under Industry News | Comments are off for this article

Restaurant Industry Outlook for upcoming months……..Restaurant operators gained confidence about future economic and business conditions in the…
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Many Americans Attribute Illness to ‘Something I Ate’

Posted by kellyb on February 25, 2010 under Food Safety | Comments are off for this article

Learn how your customers associate your food with sickness…Over the past 2 years, 42% of Americans say they have become sick from something they ate,…
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Tropical Smoothie Appoints Performance-Improvement Executives

Posted by kellyb on February 24, 2010 under Management | Comments are off for this article

See how this chain is focusing on continuous improvement…..Tropical Smoothie Café, a tropical-themed smoothie and sandwich chain, announced that Kathleen…
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Restaurant Trends: Special Delivery

Posted by kellyb on under Service | Comments are off for this article

Reach more customers with this value-added Service…..Americans hungry for restaurant food delivered to their door once faced a simple question: pizza…
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U.S. Consumers: ‘Customer Service Is Getting Worse’

Posted by kellyb on February 17, 2010 under Industry News, Uncategorized | Comments are off for this article

Don’t let your restaurant follow the trend, emphasize customer service!  Empathica Consumers Insights survey indicates that while Americans are spending less, retailers…
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